Have questions? We have answers. Check our list of most commonly asked questions.
Can't find what you're looking for? Please view our help centre for additional support.
To get started, you just need to download the CryptoSpend app! It takes less than 5 minutes to get your account up and running. Get the app on App Store or Google Play.
To be eligible, you must either be an Australian citizen or living in an Australian address. You must also be over the age of 18 and prepared to complete the KYC verification check by providing a photo of your passport or driver licence.
We currently offer 15+ cryptos including two stablecoins, USDT and USDC.
Get yourself verified to order the CryptoSpend card. Once you have been verified, put down your delivery address for the physical card or instantly add your digital CryptoSpend card to your digital wallet and start CryptoSpending. Follow the instructions on this article for a visual guide on how to order the CryptoSpend card.
We currently offer a 1-2% fee for buying crypto. We do not charge deposit or withdrawal fees. We also have a crypto-to-$AUD transaction fee of 2-3%. For example, if you’re using the CryptoSpend Card to buy something worth $100 in store, there will be a $2-3 fee from our end. There are no fees for spending $AUD. For more detailed guides of our fees and limits, please check out our Help Centre.
Can't find what you're looking for? Please view our help centre for additional support.
The CryptoSpend XRP Rewards Program allows users to earn up to 3% back per eligible transaction in XRP rewards when spending on the CryptoSpend Card. This includes transactions made in crypto and Australian dollars. So users will be able to spend $AUD and earn crypto!
The CryptoSpend Card is available as a physical card and digital card (through Apple Pay and Google Pay), and it works in-store and online, in Australia and overseas.
Nope, unfortunately the XRP Rewards pool is not unlimited so it will run until it has been depleted. The percentage of XRP rewards (starting out at 3%) that can be earned per transaction will also incrementally decrease over time. So we recommend making the most of the XRP Rewards program while it lasts!
Nope! There's no minimum staking requirements, no lock-in periods, and no BS! Just sign up, get verified, deposit funds, and order your CryptoSpend Card to start spending and earning XRP Rewards. You can get the digital card (through Apple Pay and Google Pay) instantly and for free! The physical card currently costs $14.99 AUD and will take between 1-3 weeks to arrive, depending on your location.
You can start redeeming your rewards once you have accumulated at least $5 AUD worth of XRP Rewards. This can be reached by spending crypto or Australian dollars ($AUD) through the CryptoSpend Card.
The maximum value of XRP Rewards you can earn is limited to $150 AUD per month.
There certainly is. As with most payment companies, there will be certain conditions due to a variety of circumstances. Please refer to the Excluded Merchants and Restricted Areas article for more information.
Have questions? Reach out to us using the form below or send us an email at support@cryptospend.com.au